Overview
Welcome to The Rider’s Voice, a new platform by Propel ATL designed to amplify MARTA bus riders' stories, experiences, and concerns. We believe your experiences can help shape Atlanta's more efficient, responsive, and rider-focused transit system. The Rider’s Voice is your opportunity to speak up, share your perspective, and make an impact.
How It Works
Sharing your experience with The Rider’s Voice is simple and easy:
- Call or text our Voicemail Line: Dial 404-482-0617 and leave a message about your bus ride.
- Tell Us About Your Commute: Share your name, the bus route you take, and any thoughts on your daily commute. What do you enjoy? What would you like to see improved?
- Text a Photo: You can also text a photo or selfie with your story to the same number to help us visualize your experience.
Your feedback is valuable, and we will use it to advocate for improvements in the MARTA bus system. Every voice counts in building a transit system that serves the needs of its riders!
What to Share
Here are a few ideas of what you can talk about in your voicemail:
- Your bus route number and why you ride MARTA.
- Describe your daily commute: Is it smooth? Are there frequent delays?
- What do you love about the bus system?
- What improvements would you like to see?
- How does the bus system impact your daily life?
By sharing your story, you’re helping to shape the future of transit in Atlanta.
Contact MARTA
For questions or immediate concerns about your MARTA experience, you can also contact MARTA directly:
- Phone: 404-848-5000
- Email: custserv@itsmarta.com